The work
1-800-Victims is a victim-services platform. The brief was a complete custom web application plus a native mobile companion — every screen, every flow, every piece of backend logic designed and built by our studio.
The web application is the operational core. We designed the entire interface, built it on production infrastructure, and structured the data model so the team can move quickly without losing track of casework. The native app extends the reach of the platform onto mobile with the same level of care — designed and developed in-house, not a wrapper around the web.
Because of who the platform serves, the experience had to be careful. Calm interface, predictable behavior, fast response times, and a contact flow that puts the right resource in front of someone the moment they need it.